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IWEX - Solid Waste Management

In 2002/03, residents, visitors and businesses in Cape Town generated 2.3 million tons of waste – that’s almost 2 kg per person a day on average. Waste generation is growing at almost 7% per annum – faster than our city’s population growth rate of 1.7%! Three of the City’s landfill sites are already closed and the remaining three are filling up fast.

Since the adoption of the City´s Integrated Waste Management (IWM) policy   in May 2006, the Solid Waste Management Department now concentrates on preventing pollution and waste at source, instead of focusing on treating and disposing of waste once it has been generated (known as ‘end-of-pipe’ waste management).

Most waste has economic value – recycling and reuse creates economic activity and minimises health, socio-economic and resource impacts, thereby reducing the amount of waste that ends up in expensive landfills in the municipal area. Soon, a new by-law, which will be augmented by national legislation that has been drafted for Parliament’s consideration, will enable the department to strictly enforce the new IWM policy.

People in Cape Town are already catching onto the practice of waste minimisation , and are producing less waste and recycling and reusing items. Over the 2006/07 financial year, 14% of ‘waste’ was diverted from landfill sites, and was recycled or reused instead. This includes anything from builders´ rubble to glass, paper and plastic.

The City of Cape Town’s Solid Waste Management Department aims to:

Ensure that efficient and effective basic waste management services are accessible and available
Maintain acceptable cleanliness standards
Promote and ensure waste minimisation
Reduce the impact of waste
The department’s main functions are:

Waste collection
Area cleaning
Waste disposal


Council Services:

  • Residential refuse collection – Weekly
  • Business refuse collection – Daily (Mon - Fri)

The Cleansing Branch of the Cape Town Administration is committed to improving street cleanliness and also to providing a productive and efficient service.

Enquiries regarding refuse collections in your specific street, as well as the supply of 240-litre “wheelie” bins, may be directed to the Cleansing Branch Customer Care Desk (Tel: 021 400-5931 begin_of_the_skype_highlighting              021 400-5931      end_of_the_skype_highlighting), or to the District Manager: (Tel: 021 462-4415 begin_of_the_skype_highlighting              021 462-4415      end_of_the_skype_highlighting / 021 462-4416 begin_of_the_skype_highlighting              021 462-4416      end_of_the_skype_highlighting). Similarly, service complaints relating to any of the following issues should be directed accordingly:

  • Uncollected refuse
  • Street sweeping
  • Overflowing street litter bins
  • Illegal dumping and removal thereof

Please note that complaints for illegal dumping in progress, should be directed to the Metro Police (Tel 021 596-1400 begin_of_the_skype_highlighting              021 596-1400      end_of_the_skype_highlighting).

Garden Waste:

While provision no longer exists for the removal of garden waste by the cleansing branch, households may use spare domestic refuse bins to dispose of this material. Where the removal of larger volumes is required, specific arrangements should be made by contacting The Customer Care Desk Tel. 086 010 3089 begin_of_the_skype_highlighting              086 010 3089      end_of_the_skype_highlighting.

CID Supplementary Services:

Essential cleaning: street sweeping, litter picking and removal of waste from blue litter bins – daily.


Quick Contact

GP CID Contact Numbers

GP CID Patrol Vehicle (24 hrs)
082 214 3228

GP CID Operational Managers 

071 670 3019/ 072 944 6811

OK CID Contact Numbers

OK CID Patrol Vehicle (24 hrs)
082 217 1386

OK CID Operational Managers 

071 670 3019/ 072 944 6811

View all contact numbers

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